Brandon and Tori Austin moved from Kentucky to Kenova in 2018 with their family of three furbabies (Griffey, Gracie, and Chronos). Upon moving we realized the Ceredo-Kenova area was in desperate need of a pet supply store and set out on a mission to make it happen. Brandon had always wanted to run his own business one day, and working for small businesses over 10 years had helped him gain the experience, connections, and understanding with what it took. Both Brandon and Tori have always had a passion for pets. We always talked about our ideas of a pet related business whether it be supplies, boarding, grooming, etc. Then one day, just decided to make it happen, not look back, and here we are today. Getting to this point wasn't an overnight process. Brandon spent countless late nights researching hundreds of products and companies, hand selecting what he felt comfortable selling and backing with our company name. Keeping in mind that we currently had to drive to Charleston for our own pets food, this is where opening an all natural and holistic store came about. So instead of trying to compete with the bigger stores, we decided to capitalize on what you can't get at a big box store. There is nowhere within an hour radius to buy some of our products offered. Our goal is to make customers aware at the benefits of these healthier, all natural foods and treats can have on your own pet as we experienced it firsthand with theirs. Our oldest pup, Griffey, was fed Beneful while Brandon was growing up. When he got a good enough job to feed him better, he immediately switched to Orijen. The change was incredible as Griffey put on more muscle mass and got more lean, his coat got shinier, and his overall health was improved. Thus beginning the research into healthier food options, and the beginning of feeding our own pets raw. But even after opening we are still constantly researching and learning the pet industry, as it is constantly evolving. A recent example is we started hearing concerns about our grooming services and decided what was best for the company was for us to personally go to grooming school and learn the ins and outs of grooming. This way we could personally ensure our services stand in line with our beliefs, and that your pup would receive the same care we would want of their own. Austin's Pet Supplies will always care about your pet's health over making a quick buck and that will never change.